You can always check your weekly deadlines in your dashboard, where you'll also find a countdown to remind you when any changes need to be submitted. If you need assistance with skipping a week, please contact our Customer Service team at customerservice@bistromd.com or call 866-401-3438. We'll be happy to assist you!
We are always working to better the overall experience for our members, but currently to insure the most consistent meal preparation and delivery, we are constrained to a strict schedule.
We hope to update this in the future, but until we can guarantee consistency, we will be sticking to a proven method of delivery.
Handling dry ice safely is crucial since it is extremely cold and hovers around -109.3°F. Here are some recommendations:
-To safely dispose of dry ice, remove the entrées from the cooler and leave any remaining dry ice inside the cooler. With the box flaps left loosely opened, allow the dry ice to sublimate in a well-ventilated, safe area away from children or pets.
-Handle dry ice carefully and wear protective clothing/gloves to prevent freezer burn.
-Never dispose of dry ice in a sink, drain, toilet, or garbage can, as doing so can cause severe damage to pipes and surfaces.
-Never store dry ice in a tightly sealed container, such as a plastic or glass bottle, or any container with a screw-top lid that will not vent. Styrofoam is an appropriate storage material since it is both insulated and not airtight.
Yes! The box and meal sleeves can be recycled with other paper products. Once the dry ice has evaporated, the bags and plastic trays can be recycled with other clean plastics. The large insulation can be recycled anywhere, but it can also be repurposed as padding for a pet's bed or insulation for a grocery cold bag.
