Once you have selected a plan and placed your order, you’ll be charged in our system. We start preparing meals to be shipped out after the deadline shown on your dashboard.

All our meals are prepared fresh with wholesome ingredients and then flash frozen and kept cold thanks to our recyclable packaging and dry ice. We pack enough dry ice to keep your meals frozen throughout the delivery, but in the rare event your meals arrive thawed, our customer service team is prepared and ready to help immediately.